Can I return my order?
Yes of course you can return or exchange goods.
If you only tried the goods and did not use, wash, damage, etc. them, you can return the goods without giving reasons within 14 days after receipt of the goods.
Inform us of your decision to withdraw from the contract and send the goods back to us. We will then refund the money or send you by arrangement a suitable replacement.
How much does that cost me?
You pay the return and the shipment. We find that a fair and simple solution for both sides.
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a third-party named by you, which is not the carrier, have taken physical possession of the goods. To exercise your right of withdrawal, you must inform us, into the dedicated area in my account page.
If you withdraw from this contract, we will refund you all the payments that we have received from you, excluding delivery costs, and must be repaid immediately at the latest within fourteen days from the date on which we received your cancellation.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods.